Question 1

Does my Support Downtown El Reno expire?

Accepted Answer

While this card does not expire, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months of inactivity. Use the card to restart the clock and avoid inactivity fees.

Question 2

What fees are associated with my card?

Accepted Answer

When purchasing, there's a $1.00 + 5% eDelivery fee. For card usage, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months without card usage. The card never expires.

Question 3

Where can I check my Support Downtown El Reno balance?

Accepted Answer

Simply enter your 16-digit card number above and click 'Check Balance'. You can find your card number on the front of your Support Downtown El Reno or in the email you received or on your printed card.

Question 4

Can I use the same Support Downtown El Reno at multiple locations?

Accepted Answer

Yes! As long as there is a remaining balance, the card may be used at any participating Support Downtown El Reno location. Your card works across all participating businesses until the balance is depleted.

Question 5

Will my Support Downtown El Reno work anywhere?

Accepted Answer

The card can only be used at participating Support Downtown El Reno businesses. It cannot be used with third-party delivery services like Grubhub or DoorDash. Visit our business directory to see all participating locations—more are added every day!

Question 6

What do I do if my Support Downtown El Reno is declined?

Accepted Answer

Your card may be declined if: (1) you entered incorrect card information, (2) you have insufficient balance, (3) you're trying to use it at a non-participating business, or (4) you're attempting to use it with a third-party delivery service. Please verify your card details and ensure you're shopping at a participating Support Downtown El Reno location.

Question 7

Will my payment automatically deduct from the card if I don't have enough to cover my entire balance?

Accepted Answer

No. If your purchase exceeds your card balance, you'll need to split the payment. The business will first charge your Support Downtown El Reno for the available balance, then you'll pay the remaining amount with another payment method (credit card, cash, etc.).

Question 8

How is the digital Support Downtown El Reno redeemed?

Accepted Answer

Save your Support Downtown El Reno to your Apple- or Google-Wallet and simply tap-to-pay. You can also use the Yiftee app (available at the Apple App Store) to store your Yiftee cards and access current card balances. If you do not use Apple- or Google-Pay, merchants can redeem your card by manually entering your 16-digit card code into their POS or terminal system, just like entering a credit card number. The card CANNOT be swiped - it must be keyed in manually. Show your card code (from email or printout) to the cashier at checkout.

Question 9

Are physical cards an option?

Accepted Answer

No, there are no plastic cards available. Your Support Downtown El Reno is digital-only and delivered via email. You can print it on paper if you prefer to have a physical copy to present at checkout.

Question 10

Can refunds be provided to my Support Downtown El Reno?

Accepted Answer

Yes! Just as refunds would be applied to your credit card, they can also be applied back to your Support Downtown El Reno, increasing your available balance.

Question 11

What if I lose my card or it gets stolen?

Accepted Answer

Unfortunately, lost or stolen cards cannot be replaced. Treat your Support Downtown El Reno code like cash and keep it secure. We recommend saving the email/text with your card code in a safe place.

Question 12

Can I check my Allie's Baking Boutique gift card balance here?

Accepted Answer

If you have a Support Downtown El Reno Card that you used or plan to use at Allie's Baking Boutique, you can check your balance on this page. Enter the 16-digit card number from your Support Downtown El Reno Card email or printout. The Support Downtown El Reno Card is accepted at Allie's Baking Boutique and 7 other local businesses in El Reno Main Street.

Question 13

Can I check my Bronze Seal gift card balance here?

Accepted Answer

If you have a Support Downtown El Reno Card that you used or plan to use at Bronze Seal, you can check your balance on this page. Enter the 16-digit card number from your Support Downtown El Reno Card email or printout. The Support Downtown El Reno Card is accepted at Bronze Seal and 7 other local businesses in El Reno Main Street.

Question 14

Can I check my Cocobella's Gifts gift card balance here?

Accepted Answer

If you have a Support Downtown El Reno Card that you used or plan to use at Cocobella's Gifts, you can check your balance on this page. Enter the 16-digit card number from your Support Downtown El Reno Card email or printout. The Support Downtown El Reno Card is accepted at Cocobella's Gifts and 7 other local businesses in El Reno Main Street.

Question 15

Can I check my Johnnie's Hamburgers & Coneys gift card balance here?

Accepted Answer

If you have a Support Downtown El Reno Card that you used or plan to use at Johnnie's Hamburgers & Coneys, you can check your balance on this page. Enter the 16-digit card number from your Support Downtown El Reno Card email or printout. The Support Downtown El Reno Card is accepted at Johnnie's Hamburgers & Coneys and 7 other local businesses in El Reno Main Street.

Question 16

Can I check my Local Trends gift card balance here?

Accepted Answer

If you have a Support Downtown El Reno Card that you used or plan to use at Local Trends, you can check your balance on this page. Enter the 16-digit card number from your Support Downtown El Reno Card email or printout. The Support Downtown El Reno Card is accepted at Local Trends and 7 other local businesses in El Reno Main Street.

Question 17

Can I check my Make it Sew gift card balance here?

Accepted Answer

If you have a Support Downtown El Reno Card that you used or plan to use at Make it Sew, you can check your balance on this page. Enter the 16-digit card number from your Support Downtown El Reno Card email or printout. The Support Downtown El Reno Card is accepted at Make it Sew and 7 other local businesses in El Reno Main Street.

Question 18

Can I check my Ross Seed Company gift card balance here?

Accepted Answer

If you have a Support Downtown El Reno Card that you used or plan to use at Ross Seed Company, you can check your balance on this page. Enter the 16-digit card number from your Support Downtown El Reno Card email or printout. The Support Downtown El Reno Card is accepted at Ross Seed Company and 7 other local businesses in El Reno Main Street.

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